Last updated: 20/06/2026
This Privacy Policy explains how Four Leaf Marketing Co (ABN 39 909 944 739) trading as First Step Solar ("First Step Solar", "we", "us" or "our") collects, uses, holds, discloses and protects your personal information. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
First Step Solar operates a solar lead-referral service. We collect information from South Australian homeowners who request solar quotes and connect them with independent, vetted solar installers. By using our website or submitting an enquiry, you agree to the handling of your personal information as set out in this policy.
The personal information we collect may include: your name; residential and email address; phone number; details about your property (such as roof type, dwelling type and ownership status); your current and estimated energy usage and electricity retailer; your interest in solar panels, inverters or battery storage; and any other information you choose to provide in an enquiry, form or communication with us.
We may also collect technical information automatically when you visit our website, including your IP address, browser type, device information, pages viewed and referring site, through cookies and similar technologies (see section 9).
We do not generally collect sensitive information. If we ever need to, we will seek your consent first, unless we are otherwise permitted by law.
We collect personal information directly from you when you complete a quote request form, use our solar calculator, contact us by phone or email, or otherwise interact with our website and services. Where lawful and practicable, we will collect personal information directly from you. In some cases we may collect information from third parties, such as referral partners, with your consent.
We collect and use your personal information to:
Important — disclosure to installers. Our core service involves disclosing your personal information to third-party solar installers ("installers") so they can contact you and provide quotes. When you submit an enquiry, you consent to us providing your details to up to three installers for this purpose. These installers are independent businesses and are responsible for their own handling of your personal information under their own privacy policies. We encourage you to review the privacy policy of any installer who contacts you.
We may disclose your personal information to: independent solar installers as described above; our service providers (such as IT, hosting, customer relationship management and marketing platform providers) who help us operate our business; and government, regulatory or law enforcement bodies where required or authorised by law.
We may send you marketing communications about solar products, services and offers where you have consented or where otherwise permitted by law. Every marketing message will include a way to unsubscribe. You can also opt out at any time by contacting us using the details in section 12. We comply with the Spam Act 2003 (Cth) in relation to commercial electronic messages.
Some of our service providers may store or process data on servers located outside Australia. Where we disclose personal information overseas, we take reasonable steps to ensure it is handled consistently with the APPs. If you have concerns about overseas disclosure, please contact us.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. We hold information in electronic form and use measures such as access controls and secured systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law, after which we take reasonable steps to destroy or de-identify it.
Our website uses cookies and similar technologies to help it function, to remember your preferences, and to understand how visitors use the site. You can set your browser to refuse cookies, although some features may not work properly as a result. We may use analytics tools (such as Google Analytics) that collect aggregated, non-identifying usage data.
You have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, contact us using the details in section 12. We will respond within a reasonable period. There is no charge for making a request, although we may charge a reasonable fee for providing access in some circumstances. If we refuse access or correction, we will tell you why in writing.
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us first using the details in section 12 so we can investigate and respond. We will aim to acknowledge your complaint promptly and resolve it within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by phone on 1300 363 992.
For any privacy enquiry, request or complaint, please contact:
Privacy Officer
First Step Solar (Four Leaf Marketing Co, ABN 39 909 944 739)
Email: admin@firststepsolar.com.au
South Australia
We may update this Privacy Policy from time to time. The current version will always be available on our website, with the "last updated" date shown at the top. We encourage you to review it periodically.
This Privacy Policy explains how Four Leaf Marketing Co (ABN [ABN]) trading as First Step Solar ("First Step Solar", "we", "us" or "our") collects, uses, holds, discloses and protects your personal information. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
First Step Solar operates a solar lead-referral service. We collect information from South Australian homeowners who request solar quotes and connect them with independent, vetted solar installers. By using our website or submitting an enquiry, you agree to the handling of your personal information as set out in this policy.
The personal information we collect may include: your name; residential and email address; phone number; details about your property (such as roof type, dwelling type and ownership status); your current and estimated energy usage and electricity retailer; your interest in solar panels, inverters or battery storage; and any other information you choose to provide in an enquiry, form or communication with us.
We may also collect technical information automatically when you visit our website, including your IP address, browser type, device information, pages viewed and referring site, through cookies and similar technologies (see section 9).
We do not generally collect sensitive information. If we ever need to, we will seek your consent first, unless we are otherwise permitted by law.
We collect personal information directly from you when you complete a quote request form, use our solar calculator, contact us by phone or email, or otherwise interact with our website and services. Where lawful and practicable, we will collect personal information directly from you. In some cases we may collect information from third parties, such as referral partners, with your consent.
We collect and use your personal information to:
Important — disclosure to installers. Our core service involves disclosing your personal information to third-party solar installers ("installers") so they can contact you and provide quotes. When you submit an enquiry, you consent to us providing your details to up to three installers for this purpose. These installers are independent businesses and are responsible for their own handling of your personal information under their own privacy policies. We encourage you to review the privacy policy of any installer who contacts you.
We may disclose your personal information to: independent solar installers as described above; our service providers (such as IT, hosting, customer relationship management and marketing platform providers) who help us operate our business; and government, regulatory or law enforcement bodies where required or authorised by law.
We may send you marketing communications about solar products, services and offers where you have consented or where otherwise permitted by law. Every marketing message will include a way to unsubscribe. You can also opt out at any time by contacting us using the details in section 12. We comply with the Spam Act 2003 (Cth) in relation to commercial electronic messages.
Some of our service providers may store or process data on servers located outside Australia. Where we disclose personal information overseas, we take reasonable steps to ensure it is handled consistently with the APPs. If you have concerns about overseas disclosure, please contact us.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. We hold information in electronic form and use measures such as access controls and secured systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law, after which we take reasonable steps to destroy or de-identify it.
Our website uses cookies and similar technologies to help it function, to remember your preferences, and to understand how visitors use the site. You can set your browser to refuse cookies, although some features may not work properly as a result. We may use analytics tools (such as Google Analytics) that collect aggregated, non-identifying usage data.
You have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, contact us using the details in section 12. We will respond within a reasonable period. There is no charge for making a request, although we may charge a reasonable fee for providing access in some circumstances. If we refuse access or correction, we will tell you why in writing.
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us first using the details in section 12 so we can investigate and respond. We will aim to acknowledge your complaint promptly and resolve it within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by phone on 1300 363 992.
For any privacy enquiry, request or complaint, please contact:
Privacy Officer
First Step Solar (Four Leaf Marketing Co, ABN 39 909 944 739)
Email: admin@firststepsolar.com.au
South Australia
We may update this Privacy Policy from time to time. The current version will always be available on our website, with the "last updated" date shown at the top. We encourage you to review it periodically.